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If you find yourself arguing that your company will win just because your product is better, you should staple this chart to your shirt.
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David Watson 🥑
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if microsoft sold teams as an individual product, and didn’t package it for free into MS 365, the chart would look very different — distribution is what’s allowing Teams to win on DAUs but MS is likely taking a hit on it adoption likely large multi-thousand employee enterprises
Am always skeptical of this comparison as doesn't Microsoft count any Office 365 user as a Teams user rather than just use of the Slack like tool.
Teams included with msft office FOR FREE helped that number. Show me a real chart like Dropbox vs box.
THIS is why live streaming should be part of your Product Marketing strategy. At Restream.io, adoption of a silently launched feature took off with ONLY a live stream. No emails, or notifications. The best way to launch is in real-time with your users in chat.
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Comparing (bundled products like Teams/Office) to a stand alone product like Slack is exemplified w Shohei Ohtani being picked up by the Dodgers versus playing for the Angels. With the right “Team” you win championships. Stand alone rock star software products rarely can win
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everyone can’t have Microsoft distribution and Slack (like many smaller SaaS) don’t always want to conquer the world
Why doesn’t salesforce just give away Slack as a loss leader? No one will buy it, but once they’re hooked into the ecosystem, they’ll never move away from it. It’s a very sticky horizontal integration hook for their main offering.
This switch happened because Teams is better…in the context of a bureaucratic institution that legally or reputationally needs confidentiality. Many businesses might like the slack UX, but can’t be sharing all their comms with basically the entire slack team and world. (I
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you should use two significantly different colors on the chart instead of purple and kinda purple. maybe people would understand you better!
I saw the slack hype, I tried to figure out why anyone was hyping it... I moved on. Later, collaborators on a project wanted to use it, I said "sure, maybe I'll figure out the hype by using it, as I couldn't by looking/reading from the outside.." Then I figured it out!!
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Come on, man. Let's be honest. The "better" communication apps have only superficial innovations or features over the rest. In our tech world we've just gotten too used to believing our own PR nonsense. Slack is a mediocre app
Microsoft had the infra though, it’s like Apple pushing Apple Music or Apple TV, people using Apple products would more likely try those products. Game well played for sure but would consider some other metrics too.
Also in this chart: dozens of mediocre or poor features in teams that will never be fixed for any reason.
This is why I’m worried about perplexity and AI in general. Good enough + existing reach will kill most product as a feature. (Perplexity is search/research feature, but they all will have that) AI in general is a horizontal product with wide feature sets.
I imagine search will play out the same way with google continue to dominate companies with better products.
Great example. My employer forced us to switch from Slack to Teams. I hate it, but Microsoft made Teams appealing to leadership.
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If I’m going to staple a chart to my shirt, it’s going to be a chart with 2 distinct different colors. Not light purple and dark purple.
Hmmn. Good chart for DAUs. But DAUs don’t always represent “winning”. There is typically room for more than 1 winner. It’s a rising tides lift all boats concept. Slack was acquired by Salesforce for ~$27 billion. I’ll take that as a win.
what's the $/user though? slack only does slack, msft packages Teams with 365, feels like it isn't apples to apples just looking at DAU
I know at my work, Teams is the essential communicative channel. Everyone in my department is working remotely. Anecdata, I'll grant you, but it is what it is.
I loath anyone who creates and chart and picks two colors so close to each other its hard to tell which is which. I understood from the tweet but still 😡
Eek - slack is a disaster for productivity in a large organization.. maybe for teams of 5-25.. 100+ it is a major, major net negative
Every company I've worked at in the last 10 years used Slack, all had Teams installed, about half actually actively used Teams but when they did it was always in addition to Slack and always in addition to Zoom or Google Meet or Discord too
Except teams is embedded into a deeply entrenched microsoft office suite to which literally every office in the world is already onboarded Hardly an apples to apples comparison
it’s became a textbook example for the power of distribution and bundling but -- it's not a magic trick that always works. Microsoft itself tried it before and failed with: SharePoint Neesfeed (Twitter clone), Yammer (Facebook clone), Kaizala (WhatsApp clone) just to name a few
Monopoly leveraging (or misusing the power of ) their product bundle … I think this bad practice of companies like MS is bad for innovation. It should not be tolerated.
Where do you get this data? I am also curious about zoom and google meet. I know teams is alot used in goverment institution and companies, which i was surprised at first to know. And the outlook integration with onedrive makes it ideal. Slack is used more on the side
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This is purely a result of pricing and packaging bundling by Microsoft. They bundle everything and don’t allow pure plays to compete. Whether it is UCC, MDM or Security. Where are the government bodies who are supposed to protect against monopolistic pricing practices? Office
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This is due to monopoly market power and entrenched customers. That said slack is gorgeous and easy to use but overpriced and holds your data hostage. We prefer open sourced Raven
Teams improved the last 4 years. Slack didn’t and I love slack. But now teams just better experience. Slack still has the “cool” factor I guess
The problem is slack is only slightly better. See, product is the most important thing, but if your competition’s product is *almost* as good as yours and their product is pre installed, good luck